Refund & Cancellation Policy

We do not charge job seekers to register with Café Plus Hangout. If anyone asks you for a fee in our name, please report it to us immediately.

You may cancel a requirement before work begins at no cost. Once sourcing, setup planning or procurement coordination has started, charges already incurred on your behalf are payable.

Where a placement fee applies and a placed candidate leaves within the replacement period agreed in your proposal, we provide a free replacement search instead of a refund. If we are unable to provide a suitable replacement within the agreed window, a proportionate refund of the placement fee is issued.

Setup and project work is billed against milestones. On cancellation, completed milestones and committed third-party costs (deposits, custom orders, contractor advances) are non-refundable; any unutilised advance is refunded.

Equipment, crockery and raw material purchases follow the supplier's or manufacturer's own return and warranty terms. We help you raise and follow up such claims, but we cannot refund amounts paid directly to a third party.

Send your refund request with the invoice reference to cafeplushangout@gmail.com or WhatsApp us. We acknowledge requests within 3 working days and complete approved refunds to the original payment method, usually within 7–14 working days.

If you are unhappy with an outcome, contact us first — most issues are resolved by rework or replacement. Unresolved disputes are handled under the governing law set out in our Terms & Conditions.